36kbd Terms & Conditions — Know Before You Play

Introduction & Acceptance

Welcome to 36kbd. These Terms & Conditions ("Terms") form a legally binding agreement between you and us regarding your use of the 36kbd platform. By accessing or using the 36kbd website or its services, you are deemed to have fully accepted these Terms.

These terms are written in Bengali for the convenience of Bangladeshi users. However, in the event of a legal dispute, the English version will take precedence.

Eligibility & Registration

To open an account and use our services at 36kbd, you must meet the following requirements:

• You must be at least 18 years of age.
• You must reside in a country or region where online gaming is not prohibited by law.
• You must provide complete, accurate, and truthful personal information at the time of registration.
• Each individual may only create one account.
• Individuals who have self-excluded due to mental health issues or addiction are not eligible to register.

36kbd reserves the right to decline any registration at any time without providing a reason.

Account Management

You are solely responsible for the security of your 36kbd account. Please keep the following in mind:

Password & Security

• Never share your username or password with anyone.
• Use a strong password and update it regularly.
• 36kbd will never ask for your password or OTP over the phone or by email.
• If you suspect your account has been hacked or accessed without your authorisation, contact support immediately.

KYC Verification

KYC (Know Your Customer) verification is mandatory for withdrawals above a certain amount. The following documents are required:

• Scanned copy of your National ID (NID) or passport
• Selfie photo (holding your ID)
• Proof of payment method (where applicable)

KYC information is kept secure and used only for verification purposes.

Deposits & Withdrawals

Deposit Policy

• Deposits must be made only from a payment method registered in your own name.
• The minimum deposit amount is ৳200.
• Deposits sent from third-party accounts will be returned and the account will be subject to investigation.
• Deposits are usually instant. If there's a delay, please contact support.

Withdrawal Policy

• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawals cannot be processed without KYC verification.
• Processing times: bKash/Nagad — 1–6 hours; Bank Transfer — 1–3 business days.
• If you have an active bonus, you must complete the turnover requirement before making a withdrawal.

Bonuses & Promotions

36kbd offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be followed.

General Bonus Terms

• Each bonus has a specific turnover requirement (typically 10–30x the bonus amount).
• Bonus balance cannot be withdrawn until the turnover requirement is fully met.
• Once a bonus is claimed, the turnover requirement must be completed within the specified time frame.
• All bonus offers are available to residents of Bangladesh.

Bonus Abuse Policy

Bonus abuse includes claiming bonuses through multiple accounts, manipulating the bonus system, or attempting to withdraw without meeting the bonus requirements. This is strictly prohibited.

Gaming Rules

Every game on 36kbd operates under its own set of rules. Here are a few general things to keep in mind:

• All game outcomes are determined by an RNG (Random Number Generator), independently verified.
• If you lose connection during a game, the result saved on the server will apply.
• If a technical error results in an incorrect payout, 36kbd reserves the right to correct the amount.
• In Live Casino games, the dealer's decision is final.
• If a match is cancelled in Sports Betting, the stake will be refunded.

Betting Limits

Each game has specific minimum and maximum bet limits. VIP members enjoy higher betting limits. For more details, VIP Page See.

Prohibited Activities

The following activities are strictly prohibited on 36kbd:

• Multi-Account: Creating or operating multiple accounts.
• Fraud: Manipulating the system using software bots, scripts, or any other means.
• Money Laundering: Using the platform for illegal money laundering purposes.
• Collusion: Colluding with other players to gain an unfair advantage.
• Hacking: Attempting to breach the platform's security systems.
• Playing on Behalf of a Minor: Operating an account on behalf of anyone under 18.
• False Information: Providing false or forged information during registration or KYC.

If such activity is detected, the account in question will be immediately suspended, all funds will be forfeited, and legal action will be taken if necessary.

Responsible Gaming

36kbd is fully committed to responsible gaming. We see gaming as entertainment — not a source of income.

We offer:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off Period: Temporarily suspend your account when you need a break.
• Reality Check: Gaming time limit reminders.

If you're experiencing a gaming problem, please Responsible Gaming Visit the page or get in touch with our support team.

Privacy

For full details on how we collect, store, and use your personal information, please refer to our Privacy Policy. In brief:

• Your information is used solely for service delivery and verification purposes.
• Your information is never sold or shared with third parties.
• All data is protected with SSL 256-bit encryption.
• Information may be shared with regulatory authorities when required by law.

Limitation of Liability

36kbd is not liable for the following:

• Games interrupted due to loss of internet connection.
• Any losses caused by issues with your device or software.
• Any losses resulting from unauthorized access to your account.
• Service interruptions due to external factors (natural disasters, government directives).

36kbd's total liability will never exceed the actual balance held in your account.

Account Closure

Closed at Your Request

You can close your account at any time by contacting our support team. Please withdraw any available balance before closing your account.

Closed by 36kbd

36kbd may suspend your account for any of the following reasons:

• If these terms and conditions are violated
• If evidence of fraudulent activity is found
• If KYC verification fails or false information is found
• If your account remains inactive for an extended period (over 12 months)

If an account is closed due to a rule violation, any remaining balance may be forfeited.

Amendment of Terms

36kbd reserves the right to update these terms and conditions at any time. For significant changes:

• You will be notified via your registered email or SMS at least 7 days before any changes take effect.
• Updated terms will be displayed each time you log in.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.